I have been attending Fratelle for approx. 6 months. What I like most is that my appointment begins at the time it was made for and I have never been left sitting around waiting either before or during my appointment. The rates are always clear - no fluctuating prices for the same service on a different day and the reward points result in real $ discounts. The advice I receive from my stylist is fantastic not only for my particular hair type but also for my maintenance preferences and creating a great style that suits me. I had been with my previous salon for years and was reluctant to change, now I'm really happy I did for the above reasons and also because they make lovely coffee, have up to date magazines and the salon has a lovely atmosphere and friendly staff.
This was my fourth visit to Fratelle and I am amazed every time I go. The service starts the second you walk in the door, with a professional greeting, the junior assistants are quick and efficient. The team work is truly on another level. I have never really enjoyed going to the hairdressers but I have been impressed that I actually really love it now. Thank you for not only making me look good but also making it such a joyful experience.
I am very amazed how everyone is friendly and service orientated from the moment you walk in the door. I have been so impressed how smoothly the place operates even on a busy Saturday morning. My hairdresser is fabulous . The consultation regarding my colour has been so spot on. I really feel I am in good hands. I have already recommended her to a close friend who never has her blonde hair looking so good!
Wheelers Hill- The staff and management at Fratelle are a fantastic group and I have always walked away happy with the quality of their work, efficiency and friendly attitude to their customers. Highly recommended!